Hi, I'm Dr. Himanshu Baishya, a physician, motivational speaker. Presently working as Medical Administrative Officer (Quality and Patient Safety) at Health City Hospital. As a doctor, my motto is “Doing now what patients need”. I spend most of my time attending to my patients, to help them with their ailments. However, I've always taken time to improve my professional medical knowledge. 



EDUCATION QUALIFICATION:

  • AISSE, AISSCE from Jawahar Navodaya Vidyalaya, Nalbari, Assam.
  • BAMS from Government Ayurvedic College, Jalukbari, Guwahati.
  • MBA in Hospital Administration (MHA) 
  • PG Diploma in Hospital administration
  • Diploma in Management.
  • Certificate in business basics
  • Master Programme in Business Administration (Specialty- Hospital management and Human Resource Management)
  • Diploma in Business Administration (Specialty- Hospitality Management)

Dr Himanshu Baishya

PROFESSIONAL EXPERIENCE:

  • Presently working as Medical Administrative Officer (Quality and Patient Safety) at Health City Hospital, Guwahati, Assam, India. 
  • Worked as Chief Operating Officer (COO) at Dew Care Hospital, Nagaon and Dew Care Hospital LLP, Kharupetia, Darrang since 10th July2023.
  • Worked as Medical superintendent at SIMS MULTISPECIALITY HOSPITAL, BORGHAT CHARIALI, NAGAON for 1 year.
  • Worked as Deputy Medical Superintendent at Health City Hospital, Khanapara, Guwahati for 4 years. Then promoted to Senior Deputy Medical Superintendent where I have worked for same institution 7 months in the
  • Worked as Medical Superintendent at Pioneer Hospital and Research Center, Lumding for 1 Year.
  • Worked at GNRC hospital in the department of GNRC Assure (Health Card) as a Sales Head for 2 year, then worked as a senior Medical Officer for next 5 year.
  • Worked as RMO at Arya Hospital, Guwahati for 1 year.
  • Worked as Clinical Registrar at Government Ayurvedic College, Jalukbari, Guwahati, Assam under 3f of APSC, for 1 year.
  • WORKED AS Medical Officer under NRHM at Bhirengaon SD at Chirang Distric for 1 Year.

Dr Himanshu Baishya

AREAS OF EXPERTISE:

  • Excellent leadership skill in working with both clinical and nonclinical sides of Healthcare.
  • Special Counseling to all the patients attendants after giving rounds to all ICU, HDU, Wards and Cabins.
  • Good communicator and listener.
  • Adept at conflict resolution.
  • Staff Training, Development and engagement (Both Clinical and non clinical staff)
  • Team coordination management and time
  • Staff evaluation
  • Public and community relations.
  • Project development and management.
  • Decision making and problem solving (Both Clinical and Non - Clinical)
  • Time management and accustomed with long working hours.
  • Experience of doing clinical audits (Open and close file audits) as per NABH Guidelines.
  • Doing quality rounds of whole hospital (Both Clinical and Non clinical) under my leadership.
  • Allotted special sessions with patients and their attendants for taking feedbacks of whole hospital prior to discharge. Successfully 100% positive feed backs is getting from patients and attendants but in case of any negative feedback, RCA and CAPA done immediately.
  • Signatory and verification done, of all the monthly clinical reports of the whole hospital.
  • Leading all the NABH in house team, NABH related meetings and implement the quality indicators and NABH Standards.
  • Leading in making Hospital Policies, SOPs, Protocol for different clinical and nonclinical departments of the hospital.
  • Leading all the committees of the hospital like Quality improvement committee, Infection control committee safety committee, Grievance redressal and disciplinary action committee, Inter complain committee, Clinical committee. purchase committee and helping in conducting Mock drills in hospital.
  • EX-President of an NGO KSSS. Presently working as an advisor of this NGO.